Minimum night stays apply during June and July and other special events.
We do not guarantee sites:
Whilst every endeavour is made to secure particular sites for guests we reserve the right to move guests within the specified category or upgrade where necessary. Management reserves the right to relocate or change the site number/accommodation number after booking. You will be allocated the most appropriate site on check-in.
Check out time:
Check out time for both accommodation and sites is strictly 10am. Late departures up to 4pm are available subject to availability and an additional fee applies.
Check in time:
Check in time is 2pm. Sites may be ready earlier, but please check before your arrival. Accommodation is generally not ready earlier than 2pm, as we need time to clean for your arrival. Please do not arrive earlier than the nominated check in time without prior approval, as we do not wish for you to be offended that entry to the Park may be refused until 2pm.
Cleaning & Damages:
By entering the Park, a guest agrees to leave their accommodation/site and any facilities used in sound, clean and tidy condition. If the cabin or site is found to be excessively dirty, the guest accepts they will be charged an excess cleaning fee of $50 per hour until clean. All damages, breakages or losses to the property of the Park, including furniture and furnishings, are to be reported and paid for by the guest. Any faults or breakages discovered by the guest must be reported within one (1) hour of arrival or we may consider damages to be responsibility of the guest.
By entering our Holiday Park, you and your child/ren consent to being photographed from time to time using the facilities for the purposes of being included in promotional material of Wintersun Cabin & Caravan Park.
Rebooking in Peak periods:
Guests staying onsite during special events have first preference to rebook that same site/accommodation for the following year, provided they do so before they depart. Conditions apply regarding dates offered. Minimum nights stay apply. See Reception for details.
You may cancel your booking up to 14 days before your arrival date, and receive your deposit back, less a $30 administration fee.
If you cancel less than 14 days before your arrival date, your deposit will be forfeited.